FAQs
You can view the geometry and size chart at the bottom of each product page.
Absolutely.
Since we build every bike to order in Truckee, CA we can spec your crank length, chainring size, cassette size, or make (almost) any other customizations you'd like.
Shoot us an email at hello@blackheartbikeco.com with your request and we can create a custom invoice.
Our headquarters is located in Truckee, California where we design, assemble, and ship all of our bikes.
We manufacture our frames, forks, and seatposts across multiple factories in Taiwan and China.
We know we know, Taiwan/China. But the truth is that the majority of bikes and components are made there because of their large-scale manufacturing expertise.
There are also many options for US-made titanium and aluminum bikes already in the market, but we wanted to provide a quality product at a price that is accessible to more people.
We do our best to work with US-based companies where we can. The folks at Wolf Tooth and King Cage are amazing and we truly value our partnerships with them.
Long term, our goal is to bring manufacturing in-house state side.
Titanium frames
No.
Titanium is a hard, very smooth surface so there is minimal risk of a seatpost getting stuck.
In fact, if you add grease or grip paste to a titanium, aluminum, or carbon seatpost you will only make the seatpost slip.
In order to compensate, you will likely over-torque the seatpost clamp and break the bolt.
Aluminum frames
Optional.
Aluminum is a softer, more porous material that can bond to seatposts over a long period of time.
A little grip paste will prevent a stuck post and should not cause the seatpost to slip.
Road Ti & AL
- 34mm
Allroad Ti & AL
- Up to 700 x 40mm
- Up to 650 x 50mm
Gravel AL
- Up to 700 x 47mm
- 650b not recommended
*Note that actual measured width can be different than stated, and can be dependent on rim width.
The raw Titanium used in our frames is mined in China and then refined, manufactured into tubing, and welded in a few factories in Taiwan and China.
Bikes are fully assembled and test ridden before being partially disassembled for shipping.
Out of the box you will need to:
- Attach handlebars to the stem (4x T25 torx bolts). A 5NM torque wrench is required for carbon handlebars.
- Attach rear derailleur/hanger assembly to frame (1x M4 or M5 bolt)
- Install wheels into fork and frame (2x M5 or M6 thru axles)
- Insert the seatpost into the frame. (1x M4 bolt)
No adjustment to brakes or derailleurs is required.
If you have any questions or would like to setup a video call for assistance, email hello@blackheartbikeco.com.
All framesets come with frame, fork, seatpost, seatpost clamp, thru axles, and headset.
Road Ti framesets allow the addition of an integrated carbon barstem for $300.
Road Ti
- No, the Road Ti is electronic only.
Allroad Ti & AL
- Yes! The Allroad Ti & AL are 2X and 1X mechanical compatible.
Gravel AL
- Yes! The Gravel AL is 1X mechanical compatible.
- For 2X, you can only use electronic groupsets as there is no front derailleur mechanical routing.
After washing and drying your bike, you can give it a spot free shine with stainless steel appliance cleaner.
You can buff out any scratches or wear marks from bags with 3M Scotch-Brite 7447 (maroon). Buff with the existing grain around the tubes and avoid the logos.
We make our frames in batches to help keep costs down, therefore we do not make custom frames to accomodate custom geometry, features, or specs.
The Chris King AeroSet 1 fits Road Ti & AL and Gravel AL frames.
We have a consistent pricing model, offering the best price at all times and do not have seasonal sales. This ensures a consistent positive customer experience so you can buy with confidence.
However, we offer a U.S. military discount as detailed below.
U.S. Military/Veteran Discount
- $150 off aluminum framesets & builds
- $300 off titanium framesets & builds
Contact us at hello@blackheartbikeco.com to receive a discount code if you qualify.
We have visited our factories in person, employ a local quality control specialist in Asia, and independently test our frames, forks, and seat posts to CPSC 1512 and ISO 4210 standards in Southern California to ensure they are built to the highest standards.
Because of this we offer a lifetime warranty on our titanium frames and seatposts, and a 5 year warranty on aluminum frames, carbon forks, and carbon seatposts.
Absolutely.
We use a combination of cold worked, stress relieved (CWSR) and fully annealed tubes and parts depending on the individual usage requirements.
WATCH an independent review of our quality.
Because of this we offer a lifetime warranty on our titanium frames to the original owner.
Cerakote is a naturally porous finish, so cleaning grease or oil off can be difficult.
To help with this, we apply Muc-Off Bike Protect prior to shipping and recommend that you regularly apply after washing.
No. The Allroad is for enthusiast road, gravel, and travel riders who prioritize ease of maintenance and assembly, and appreciate the classic aesthetic.
The aero benefit of fully-integrated cables can be best taken advantage of with our no-compromise Road and Gravel designs meant for speed.
Still have questions?
Schedule a video call to run through everything before you make your purchase.
Schedule an Appointment
Include a few days/times (PST) that work and we'll schedule a 1:1