What's in the box

Framesets include frame, fork, seatpost, headset, seatpost clamp, thru axles, and spare derailleur hanger.

Builds are fully assembled and test ridden prior to shipping. For shipping, the handlbars are removed from the stem, rear derailleur removed from frame (but chain is still installed), and wheels and seatpost are removed from the frame. A 5NM torque wrench is included if required for carbon parts and setting the bike up upon receipt is an easy process to reinstall these parts.

Shipping Rates

We offer discounted global rates to try and make your purchase as affordable as possible.

Duty, VAT, and brokerage charges are not included in the shipping cost and are the responsibility of the customer (see below).

To see your shipping rate, add your desired item(s) to cart and begin the checkout process.

If you do not see a rate for your location, email us at for a custom quote.

Duty/VAT/Brokerage Fees:

Duty, VAT, and/or brokerage fees are not included in the price or shipping cost and are the responsibility of the customer.

  • We ship via UPS, and you are encouraged to contact your local customer service number to confirm brokerage charges.
  • You can use the below calculator link to estimate import duty and taxes.
  • BlackHeart Bike Company makes no guarantee of the accuracy of the GlobalPost Duty Tax Calculator and encourages customers to confirm via their local government.

  • Origin and Origin Manufacturer are United States
  • Frameset Tariff Code = 871491
  • Bicycle Tariff Code = 871200

Contact us at with any questions.